Version: 1.0
Last Updated: 27th November 2017

At Synseer, we believe in being clear and open about how we collect and use data related to you. This policy provides detailed information about how and when we use cookies. This cookie policy applies to any Synseer product or service that links to this policy or incorporates it by reference.

By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.

When we talk about “Synseer,” “we,” “our,” or “us” in this policy, we are referring to Synseer Ltd., the company which provides the Services and which is a company registered in England and Wales under company number 09574973 and we have our registered office at:

30 Gay Street,
Bath,
Somerset,
UK,
BA1 2PA.

When we talk about the “Services”, “Service” or “Product” in this policy, we are referring to our online collaborative and decision-making productivity tools and platform. Our Services are currently available for use via a web browser or applications specific to your desktop or mobile device.

When we talk about “Minimum Age”, we mean 16 years old or above. However, if law requires that you must be older in order for Synseer to lawfully provide the Services to you without parental consent (including use of your personal data) then the Minimum Age is such older Age.

Acceptance of this policy

The following cookie policy governs all use of the website (www.synseer.com, the “Site”), and the Services and products available at or through the Site (the Service). The Service is offered subject to your acceptance, Minimum Age and without modification of all of the policies contained herein and all other operating rules, policies and procedures that may be published from time to time on this Site by Synseer.

What are cookies?

Here at Synseer, we firmly believe in being transparent about how we collect and use data. We use cookies to personalise your experience with us and improve our Services. They are also used to collect statistical data and are unique to your account or your browser. Cookies are small amounts of information stored in small text files which we store on your computer. We issue cookies to your computer when you log on to the website and when you register with the Service. Cookies are necessary for the operation of our Services and therefore, if you set up your computer to reject cookies you will be unable to access the service.

How is Synseer using cookies?

We use “session cookies” when you log into the platform and browse online conversations you have created or been invited to, and also to obtain statistical data about our users’ browsing actions and patterns within our application. These are saved to the browser only and disappear when the browser is closed.

We also use “permanent cookies” to remember if you have visited us before and/or certain preferences data with which you will receive better service if these can be recalled locally; these will stay on your computer after you leave our website.

Categories of cookies we use and do not use:

Preferences and Features: Cookies provide you with features, insights, and customised content.

Security and Authentication: If you’re signed in to our Services, cookies help us show you the right information and personalise your experience as well as enabling and supporting our security features to help us detect malicious user activity.

Performance and Analytics: Cookies help us learn how well our Sites and Services perform. We also use cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our Sites and Services from different devices, such as your work computer or your mobile device.

Marketing: We may use cookies to help us deliver marketing campaigns and track their performance/success as well as using them to provide us with information about your interactions with our Services.

Advertising: Cookies and other advert technologies such as beacons, pixels, and tags help Services market more effectively to users. They also help provide businesses with aggregated auditing, research and reporting allowing them to know when content has been shown to you. Here at Synseer, we do not provide such adverts within our platform and as a result do not use advert-based cookie tracking.

What if I don’t want your cookies?

On most browsers, you can refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies or by clearing your cookies. The Help menu on the menu bar of most browsers will tell you how to disable cookies altogether, prevent the addition of new cookies or have a notification sent to you when you receive a new cookie. However, if you disable your cookies, your use of our website or Services may be adversely affected.

For more information about cookies, please visit www.aboutcookies.org or www.allaboutcookies.org.

Changes to our cookie policy

Any changes to our cookie policy in the future will be posted to the Site and, where appropriate, through e-mail notification. Please ensure that you are kept up-to-date with any such changes. By using the Service or accessing the Site you agree to be bound by the most up-to-date version of this Policy.

Synseer and synseer.com are trading names of Synseer Limited which is a company registered in England and Wales under company number 09574973 and we have our registered office at:

Synseer Limited,
30 Gay Street,
Bath,
Somerset,
UK,
BA1 2PA.

Email: service@synseer.com

You can contact us at:

Synseer Limited,
30 Gay Street,
Bath,
Somerset,
UK,
BA1 2PA.

Email: support@synseer.com